Payment
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
Shipping
- Shipping Method : Parcel Service
- Shipping Area : A Region.
- Shipping Cost : International Shipping Fee
- Shipping Time : 10 - 15 days
- [Shipping Process]
Preparing for shipment > Shipped to Warehouse > Arrival at Warehouse > Packaging > Shipping soon > Shipped > Arrival at Incheon airport > In transit > Arrival at destination country > Out for delivery(within destination country) > Delivered
Shipping time: 10~15days( korea domestic 3days+international +7days)
[International Shipping Process Information]
1.If you make a International Shipping Order.
2.The Seller sends the item(s) to the OWN8PM Warehouse in Korea.
3.If all the order items arrive at the Warehouse.(Awaiting shipment until all the ordered items are delivered.)
4.Your order is packaged and weighted for International Shipping. (If your order is heavier than presumed weight, there might be an additional international shipping fee added.)
5.Your order is now shipped.(might be an additional Customs/Taxes added while shipped International.)
**
International shipping may take up to average 5~15 business days to get delivered.
Shipping time: 10~15days( korea domestic 3days+international +7days)
(International shipping process : The seller send items to OWN8PM warehouse ▷ All items gathered from OWN8PM warehouse ▷ On Worldwide shipping)
After Measuring actual weight of the item, additional shipping fee can be required.
In this case, the additional shipping fee is required to pay.
We will send you a mail for the information, you can also check it out at 'My page'.
There Could be a delay in shipping due to shipping courier or custom issue by countries/areas.
Returns & Exchanges
For international deliveries,
1.THE RETURN/EXCHANGE IS NOT POSSIBLE UNLESS THE ITEM IS DEFECTIVE OR INCORRECTLY DELIVERED.
2. In cases of defective or incorrect delivery Please contact our customer service center with the following photos:
- Photo of the item as you have received it from the box
- Photo of the bar code labels attached on the boxes
(The label attached has transaction number, number of items and
name of the item)
- Photo of EMS label
**
If you are unable to use PC or wish to leave request for return/exchange via mobile app,then please contact our mobile customer service center.
Product Inquiry