For the worldwide shipping procedure and duration, please refer to the details below:

1. Once the payment is completed, item arrives to the warehouse within 2~5 business days.

2. Once the items complete domestic shipping, confirmation and classification is processed, it generally takes 1~2 business days. (If the status of your shipment does not change after 1~2 business days from domestic delivery completed date, please contact us)

3. Once the classification is complete, items will be packed in one shipment, which generally takes 1~2 business days.

4. If international shipping fee payment is complete without any trouble, the parcel will be moved to the delivery company(EMS/SF) for worldwide shipping.

5. Once the parcel gets transferred to the delivery company, international shipping will be started within 1~2 business days.

6. Once the item ship out internationally, delivery will be completed within 3~7 business days.

Please be advised that the delay may occurred depending on the customs department of each country.

※ Since we combine multiple seller's items within one shipment for international delivery, please reference the dates above as an estimate consideration. Especially if you need the items to be delivered before a specific date since we do not offer 'set date delivery'.

For the domestic shipping, once the seller confirms your order,

it generally takes 2~5 business days for delivery to complete.

Please be advised that the duration may vary depending on the item.

(Electronic products: 7~10 days, Furniture: 7~15 days, product from overseas: 10~20 days)

Here are the reasons for the delay in delivery.

1. Seller's delay in delivery due to stock issues / domestic delivery delays from the seller / delays due to seller's vacation, etc.

2. Delay due to domestic delivery company (due to weather, overwhelming number of delivery, etc.)

3. Warehouse not being able to identify the item, item lost, or unable to proceed to international delivery

    due to additional shipping cost payment not made yet.

4. Custom inspection

For more detailed information regarding to your order's delivery, please contact our customer service.

Combining shipments is available to be applied only if the delivery status of at least one of purchased orders includes 'Preparing for shipment' or 'Shipped to warehouse', where not all the items in your shipment has been confirmed at the warehouse.

Even though you ordered items from several sellers, you can apply for combining shipments under the conditions if met.

※ Conditions for combining shipments:

1. All the delivery information of the shipments that you would like to combine must be the same.

- The content including upper and lower case letters as well as digits or punctuation of the addresses and contact numbers should be exactly the same.

- Total quantities of products in a shipment should not exceed 30, and the weight of a shipment should be under 30kg when more than two shipments are combined.

2. Applying ‘Combine International Shipping service’ can be done only once and you cannot return it to the original condition once shipments are combined.

- Once payment for orders is completed, you are no longer allowed to add more items to the existing shipment. So if you want more items to be delivered together, you are able to request for newly purchased orders to be combined with the originally purchased ones.

3. The shipments that are going to be combined together should have been requested via the same delivery services.

- However, if you are planning to make orders that are to be shipped to China through SF Express, you are not allowed to have a bundle of items by the local custom regulations, which can also affect when you wish to combine shipments.

4. When all the items arrive at the warehouse of ROSA DE SHARON located in Korea and get confirmed completely, it is not available for combining shipments to be applied.

※ Please be noted that combining international shipments can only be done ONCE and can not be restored.

International shipping is processed as it referred below:

Once the seller ship out the item to the own8pm  warehouse, the warehouse classifies them then the international shipping is made by the delivery company such as EMS or SF express.

[Procedure for international shipping]

1. Payment completed : domestic delivery requested

2. Planning to delivery: when the seller confirms the order (change in option or cancellation is available before the items get dispatched)

3. On delivery: domestic shipping to warehouse (domestic delivery generally takes 2~5 business days)

4. Delivery completed: Warehouse confirms and calculates the weight, they will dispatch the parcel internationally

    within 1~3 business days. (If there is no extra shipping fee required)

5. On worldwide shipping: Warehouse ship out the item internationally and the tracking is available.

   (International shipping generally takes 3~7 business days)

6. Worldwide shipping completed: item arrived.