own8pm

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FAQ 자주하는 질문

18
Ordering
I want to change payment information after purchasing.
    A :

    Once the payment has been made, payment method is not able to be changed.


     


    If you wish to change the payment method before delivery, you will need to cancel the current order and make a new purchase.


     


    Cancelling is only available in 'On request' status. You will be required to pay for the return delivery fee if you request for return in 'On delivery' status.


17
Ordering
What is ISP(Internet Secure Payment) service of credit card?
    A :

    ISP is the system for Internet Secure Payment provided by KB, BC card and the debit card by Jeochuk bank.


    ISP needs to be downladed only once.


     


    *For payment exceeded 300 USD, you will be required for verification via bank certificate file (공인인증서)


     


    For more details, please contact your credit card company.


16
Ordering
What are the payment methods available?
    A :

    1. Credit Card issued in overseas


    -VISA, MASTERCARD, AXES, Discover


    2. PayPal

    - PayPal : Available on both Gmarket English site and Chinese site.



15
Ordering
I want to add items to wish list.
    A :

    When you shop at own8pm, you can check and collect your interested items seperately by registering as wish list.


     


    The item is registered when you click " Add to Wish List " on the item page.


     


    Follow this link to view the wish list.

    https://own8pm.co.kr/myshop/wish_list.html


14
Ordering
My purchasing rights have been restricted.
    A :

    Please be advised that purchasing restriction could happen to any foreign customers randomly who use foreign credit card/PayPal as payment method due to the increased risk of illegal use of foreign card.



    To solve the matter, please check the required informations (Your name, ID and your contact number )to verify your payment method as below.


    and send them to each email address below.


    ▶own8pm@gmail.com



    Please check the required informations and send them to the  email address above then the verification of the payment method will be done within 1~2 business days.


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Notice for Customs (Foods 2021-02-10
What is duty(import tax)? 2021-02-10
Notice for customs (Inter 2021-02-10
[Cancellation] My orders 2021-02-10
[Cancellation] Why were m 2021-02-10
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Customer Service

070.4392.5350

AM 11:00 ~ PM 18:00

Lunch time : 12:00 ~ 13:00

Closed on Saturdays / Sundays / holidays

Account

Wooribank 1002.448.852186

Depositor : soojung choi
 

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